support information

  • New Year's Message
  • Frequently Asked Questions
  • Q&A
  • Version Upgrade Information
  • Fix Modules
  • Discontinued Products
  • Contact Us

ChineseWriter11 Manual Video


Online User Registration


ChineseWriter11

Support Information News

  • Q&A ...Q&A

  • Version Upgrade ...Software Version Upgrade

  • Download ...Download

Nov. 18, 2022 Important Information on Change of Support Services]
As a countermeasure against the new coronavirus infection, we are changing our support services effective April 2020.
We would like to reiterate that we will discontinue our support services by phone and fax as of December 1 of this year.
For more details, please refer to the "Information on changes to our dedicated software support desk".

2022/01/14 Information on the change of the fax number of the Takadensha support desk】
The fax number of the Takadensha support desk has been changed.

Before change => 06-6628-8865
After change => 06-6628-2351
We apologize for the inconvenience, but we would like to ask you to correct the fax number to
.

12/22/2021 Important Information on the Change of Support Service]
We will change our support service from April 2020 as a countermeasure against the new type of coronavirus infection.
Please refer to the "Notice of Changes to the Support Service for Our Software" for more details.

2021/11/18 Important】If you use our software on Windows 11, please download and install the fol lowing updates for each software.
ChineseWriter11 update
KoreanWriter7 update
J Beijing 7 Standard 3/Expert 3 update J Beijing 7 Standard 3/Expert 3 update J Beijing 7 Standard 3/Expert 3 update Expert 3 update
J Beijing Patent Translation Edition update
J Seoul 9 update

2021/02/04[IMPORTANT] Please refer to "IME (Input System, Toolbar) disappeared" for each software below regarding how to solve the problem that our IME is not displayed in Windows 10 automatic program update. IME(inputsystem, toolbar ) disappeared
ChineseWriter's IME (input system, toolbar) disappeared
Korean Writer's IME (input system, toolbar) disappeared
J Beijing series' IME (input system, toolbar) disappeared
J Seoul series' IME (input system IME ( input system , toolbar) of J Seoul series disappeared

2020/04/07[IMPORTANT Information about change of support service]
We will change our support service as a countermeasure against the new coronavirus infection.
For more details, please refer to the "Notice of Changes to the Support Service for Our Software".

2019/11/27 Important] I have a problem with ChineseWriter10(GB) that I cannot "input" correctly into Word or Outlook, or unnecessary Pinyin is duplicated when I input the text.

Q&A

2019/11/27 Important] With ChineseWriter11(GB), I cannot "input" correctly into Word or Outlook, or unnecessary Pinyin is duplicated when inputting.

Q&A

2018/09/28 [ChineseWriter10 technical support will end on November 13, 2018] Notice of 1-month extension of ChineseWriter10 technical support The support period for a product is, in principle, 1 year from the end of sales of the product. Please refer to <a target="_blank" href=/sstec/qa.php>"Support Information"-"Notices"-"Q&A"

2018/09/28 We are sorry for the inconvenience caused by the phenomenon that our IME is deleted when the OS is updated to Windows 10 or when the automatic update of Windows programs is executed, due to a new specification of Microsoft. Please refer to <a target="_blank" href=/sstec/qa.php>"Support Information"-"Notices"-"Q&A"