Frequently Asked Questions
Please refer to this page.
For Technical Support Users
We provide technical support only to "authorized users" who have completed the user registration procedure.
For users who have not yet registered
Please click the blue banner on the right.
About Technical Support
Inquiries are accepted and answered only by e-mail.
| Support Hours | Monday-Friday (except national vacations, summer vacation, and year-end and New Year vacations) |
|---|---|
| Our office is located at | 3-7-1 Showa-machi, Abeno-ku, Osaka 545-0011, Japan Kodensha Corporation User Support Section |
| Contact Form | To inquiry form |
Support Information About the products covered by our technical support
| ■■Chinese ■■Chinese |
|---|
| ChineseWriter11 Standard |
| ChineseWriter11 Learning Premium |
| J Beijing 7 Standard 3 |
| J Beijing 7 Expert 3 |
| Korean ■■Korean ■■KoreanWriter7 Standard |
| KoreanWriter7 Standard |
| J Seoul 9 Expert 2 |
| J Seoul 9 Premium 2 |
| Other languages |
| WorldVoice CJK2 |
