Frequently Asked Questions｜Support

Support Information - Frequently Asked Questions

● Explanation of the procedure from downloading to installation of our downloadable products.

Procedures from downloading to installation of ChineseWrite11 Standard

Download and installation procedure for ChineseWrite11 Learning Premium

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WorldVoice CJK2 download and installation instructions

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● Frequently asked questions on ChineseWriter11.

How to reconfigure the IME when the input method of ChineseWriter 11 is not displayed in Windows 11

This is a workaround to resolve the title issue with the Windows 11 update (24H2).

After upgrading to Windows 11, ChineseWriter11 does not appear in the input method.

This is a workaround to resolve the title problem associated with upgrading from Windows 10 to Windows 11.

How to uninstall ChineseWrite11 Standard

Procedure for checking the latest program of ChineseWrite11

ChineseWriter11 does not show Microsoft office (Word and Outlook) characters during conversion (information added)

How to change the temporary workaround setting to the default setting due to the resolution of the title issue with the Microsoft Office update.

Converting Microsoft office (Word and Outlook) characters are not displayed in ChineseWriter11

This is a workaround for the case where the characters being converted are not visible when inputting Chinese characters into Microsoft office (Word and Outlook).

How to update ChineseWriter 11 and reconfigure the IME under Windows 10

This is a workaround for when the IME disappears due to a Windows update while using ChineseWriter11 under Windows 10.

How to update ChineseWriter11 and reconfigure IME when updating from Windows 10 to Windows 11.

If you update from Windows 10 to Windows 11, the IME in ChineseWriter 11 will disappear, and some other problems will occur, here is how to deal with them.

How to input Pinyin into Excel with ChineseWriter11

There are two ways to enter Chinese readings (pinyin) into Excel cells: directly into the cell, and by using the Chinese Pinyin Conversion Plus. The following are the methods of transferring Pinyin to Excel from Kanji Pinyin Converter Plus.

How to input Pinyin into Excel with ChineseWriter112

Of the two ways to input Chinese readings (pinyin) into Excel cells, the Chinese already input into an Excel sheet is imported into Kanji Pinyin Converter Plus. After converting it to pinyin, you can paste it into Excel.

How to recreate a user dictionary in ChineseWriter 11 (on Windows 11)

If for some reason there is a problem with the user dictionary ("Cannot open dictionary", "Trying to load invalid position", etc.), you can recreate the user dictionary. etc.), you can re-create the user dictionary.

How to recreate a user dictionary in ChineseWriter 11 (on Windows 10)

If for some reason there is a problem with the user dictionary ("Cannot open dictionary", "Trying to load invalid position", etc. are displayed), you can recreate the user dictionary. etc.), you can recreate the user dictionary.

How to recreate a user dictionary in ChineseWriter 11 (if the user dictionary is in "OneDrive")

If there is a problem with the user dictionary for some reason ("Cannot open dictionary", "Trying to load invalid position", etc.) etc.), you can re-create the user dictionary.

How to deal with problems when using ChineseWriter 11 on Windows 11.

This is a method for installing a version of ChineseWriter 11 on Windows 11 that addresses problems such as some buttons not being displayed when launching the Digital Multi Dictionary of ChineseWriter 11.

Frequently asked questions on KoreanWriter7.