Privacy Policy (Personal Information Protection Policy)

Kodensha Corporation (hereinafter referred to as "Kodensha") is a company that develops software, develops multilingual automatic translation solutions, and provides mobile Internet-related services. (hereinafter referred to as "Kodensha"), as a company engaged in software development, development of multilingual automatic translation solutions, development of mobile Internet-related content, e-learning ASP services, and related business activities, respects the privacy of our customers and considers the protection of their personal information to be a social responsibility. We respect our customers' privacy and consider it our social responsibility to protect our customers' personal information.
Therefore, we ensure that all employees recognize the importance of protecting personal information and that personal information is handled appropriately at all times.
This policy explains what personal information we collect, how we use and share it, and how you can manage your own personal information.

1. Business Information

Corporate Name: Kodensha Corporation
Address: J-Pro Hanzomon Bldg. 3F, 2-13 Hayacho, Chiyoda-ku, Tokyo
Representative: Yoko Iwashiro, Representative Director

2. Collection of Personal Information

When acquiring personal information directly from customers, we will clarify the purpose of use before acquiring the information.
We will obtain only the necessary and minimum amount of personal information about our customers, except in cases where we have obtained the prior consent of the customer.

3. purposes of use of personal information

The main purposes of use of personal information in our business are as follows.

(1) Your information

  • To provide various support services to users of our products
  • To confirm information registered by the customer
  • To contact customers with information and questionnaires regarding products, services, events and seminars, and sales
  • To plan, develop, and improve products and services
  • To guide, operate, and manage campaigns for products and services
  • To distribute information by e-mail and mailing lists
  • For shipping, billing, and settlement (including provision to settlement institutions) of purchased products, etc.
  • To respond to inquiries and requests to our company
  • To provide information on our products, services, events, seminars, campaigns, surveys, etc., to respond to inquiries, to improve and develop new products, and to provide information on the products of our business partners, based on the results of aggregating and analyzing the browsing history of our web pages.

(2) Information of job applicants

  • For employment selection and communication regarding employment selection.
  • To provide information on hiring procedures, etc.
  • To manage employment after employment
  • For other operations related to or incidental to employment selection, etc.

(3) Information from employees and their family members

  • For operations related to employment management, payment of salaries, etc., welfare benefits, health management, etc.
  • To perform legally required procedures and communications, etc.
  • To perform various procedures and communications necessary for business operations in addition to the above

(4) Personal information obtained from translators and other contractors

  • To contact and communicate with subcontractors for the selection, registration, and management of subcontractors, and for other business-related needs
  • To make arrangements for translation and proofreading services, enter into contracts, pay outsourcing fees, and execute other contracts
  • To manage receivables and payables, tax processing, and other necessary procedures

(5) Information received from contractors

  • Personal information that we receive from other contractors in the course of performing work entrusted to us by them will be used only to the extent necessary for the performance of the entrusted work.
    In addition, we will not respond to requests for personal information entrusted to us by a subcontractor without the consent of the subcontractor that entrusted such personal information to us (except in cases where the user has the right to request disclosure, etc. under the law). In the event that the Company is required by law to disclose personal information to a third party


We will acquire personal information only to the extent necessary to achieve these purposes of use.
When we acquire personal information directly from you, we obtain your consent in writing or by alternative means regarding the purpose of use and handling of such information. (This applies to all personal information that we use for our business, including not only customers but also employees and business partners.)

Except in the following cases, we will not handle personal information beyond the scope necessary to achieve the purpose of use (hereinafter referred to as "use for other purposes"), nor will we disclose or provide personal information to any third party without the consent of the individual concerned.
We will ensure that measures to prevent these things are implemented through our personal information protection management system.

  • When required by law
  • When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual
  • When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the person in question.
  • Cases in which the handling of personal information is necessary for cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining the consent of the individual is likely to impede the execution of such affairs.

4. compliance with laws and regulations regarding personal information

We will comply with all laws and regulations regarding the handling of personal information, guidelines set forth by the government, and other norms related to personal information.

5. measures for safe management of personal data

We strive to keep personal information accurate and up-to-date, and provide education and training to all employees and directors to protect it from unauthorized access, falsification, leakage, loss, or damage.
In addition, we have established rules for the protection of personal information and conduct periodic inspections of on-site management.

6. disclosure of personal data to outside contractors

In such cases, we select individuals or corporations that meet our standards as contractors, enter into contracts regarding the handling of personal information, and exercise appropriate supervision.

7. provision of personal data to third parties

We will not provide personal information to third parties without consent, except as otherwise stipulated by laws, regulations, or guidelines.
However, this does not apply to any of the following cases

  • When required by law
  • When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
  • When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the person in question.
  • When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.

8. disclosure and correction of retained personal data

When we receive a request for disclosure of personal information from the person in question, we will confirm the identity of the person making the request and disclose the information to the person in question without delay.
In addition, when a person requests notification of the purpose of use, correction, addition, deletion, suspension of use, or suspension of provision to a third party of his/her personal information, we will respond to the request without delay after confirming the identity of the person who made the request.

9. improvement and review of the handling of personal information

We will conduct inspections of our handling of personal information, management systems, and initiatives, and continuously improve and revise them.

Voluntary provision of personal information by customers

Provision of personal information by customers to our company is voluntary.
If you do not provide us with the personal information necessary for our purposes of use, we may not be able to provide you with our support and other services.

11. about SSL (Secure Socket Layer)

Our website is SSL-compatible, which encrypts communications between web browsers and web servers.
Personal information such as name, address, and phone number entered by the customer is automatically encrypted.

12. cookies

A cookie is data sent from a web server to a web browser.
The web server can identify a user's computer by referring to a cookie, allowing the user to use our Web site efficiently.
We may use cookies to improve the convenience of our website users, to deliver advertisements, and to obtain statistical data, and may obtain information on the usage status and attributes of our customers.
We also obtain web browsing history data by linking it to your personal information.

If you do not wish to receive cookies and related web browsing history data from us, please delete or reject the cookies.
Please refer to the "Help" menu of your web browser for information on how to set cookies.

About Google Analytics

We use Google Analytics, a service provided by Google, Inc.
By using Google Analytics on our site, Google collects, records, and analyzes your access history to our site based on cookies that we issue.
We receive the results of this analysis from Google in order to understand how our site is being accessed by our customers.
The information collected, recorded, and analyzed by Google Analytics does not contain any personally identifiable information.
Google Analytics does not collect, record, or analyze any personally identifying information about you, and such information is controlled by Google in accordance with Google's privacy policy.
You may opt out of our use of Google Analytics to collect information about you by disabling Google Analytics in your browser's add-on settings.
To disable Google Analytics, please visit Google's You can disable Google Analytics by downloading and installing the "Google Analytics Opt-Out Add-on" from the Google Opt-Out Add-on Download page and changing your browser's add-on settings.
If you disable Google Analytics, Google Analytics will also be disabled on websites other than this website that you access. You may re-enable Google Analytics by reconfiguring your browser add-ons.
Please refer to the following Google website for the Google Analytics Terms of Use and Google's Privacy Policy.

  Google Analytics Terms of Use:
    https://www.google.com/analytics/terms/jp.html
  Google's Privacy Policy:
    https://www.google.com/intl/ja/policies/privacy/
  Google Analytics Opt-out Add-on:
   https://tools.google.com/dlpage/gaoptout?hl=ja

14. use of web tracking

Personal information entered and submitted to the websites operated and managed by us, as well as data such as the web pages viewed, will be used by our products and services to analyze and aggregate the results of the browsing history of our web pages,
We will use the results of the aggregation and analysis of the browsing history of our web pages using the web tracking function to provide information on our products, services, events, seminars, campaigns, surveys, etc., to respond to inquiries, to improve and newly develop them, and to provide information on the products of our business partners.
If you do not wish to have your personal information and data such as web pages you have viewed sent to you from our website, please delete your cookie,
Please refer to the "Help" menu of your web browser for cookie settings.

15. use of Microsoft Clarity

We use Microsoft Clarity to obtain information necessary to improve our web pages on the websites we operate and manage.
This tool uses cookies to collect data. The information collected, recorded, and analyzed by this tool does not include any information that identifies you as a specific individual.
If you do not wish to receive data about the web pages you visit on our website, please delete or reject the cookie.
Please refer to the "Help" menu of your web browser for information on how to set cookies.

 Please refer to the following site for the terms and conditions of Microsoft Clarity.
   https://privacy.microsoft.com/ja-jp/privacystatement

16. Disclaimer

While every effort is made to ensure the accuracy of the information on our website, we assume no responsibility for any actions taken by users using the information on our website. We assume no responsibility for any actions taken by users using the information on our Web site.
We shall not be liable for any damages incurred by the user or any damages inflicted by the user on a third party as a result of the user's use of our Web site.

Copyright and Portrait Rights

The text, images, and all content on our website are protected by copyright, portrait rights, and other rights. Any unauthorized use or diversion is prohibited.

18. contact for consultation and complaints regarding disclosure, correction, and handling of personal information

If you have any questions, concerns, complaints, or other inquiries regarding the disclosure, correction, or handling of personal information, please contact us at the following address.
Personal Information Protection Section, Administration Department, Osaka Branch Office, Kodensha Co.
Address: 3-7-1 Showa-machi, Abeno-ku, Osaka 545-0011
Phone: 06-6628-8880 FAX: 06-6628-2351
E-mail: kds-privacy.p@kodensha.jp

19. date of enactment and revision of privacy policy

Established: February 26, 2005
Last revised: May 1, 2024

About Privacy Mark

KDDI has been certified by the Japan Institute for Promotion of Digital Economy and Community (JIPDEC) to receive the Privacy Mark, which is granted to businesses that handle personal information in an appropriate manner.


Contact for Inquiries Regarding Personal Information

Kodensha Corporation
Personal Information Protection Section
Tel: +81-6-6628-8880 Fax: +81-6-6628-2351
E-mail : kds-privacy.p@kodensha.jp


regarding personal information regarding publicly announced matters

I. Purpose of use of personal information obtained other than directly in writing

(1) Information entrusted by the entrusting party
  • To be used to perform the information processing entrusted to us.

II. Measures taken for the safe management of personal information

In order to handle personal information appropriately, we have established a personal information protection policy, etc., in accordance with JIS Q 15001, and are operating a personal information protection management system. In addition, when handling personal information, the Company takes safety control measures based on organizational (establishment of systems and regulations, etc.), personnel (education on personal information protection, etc.), physical (implementation of entrance control, etc.), and technical (access control, etc.) perspectives.
For details on security control measures, please contact the following "6.

III.

With regard to retained personal data or records provided

to a

third party that we have received from you for the following purposes, or with regard to records provided to a third party, we will comply with the provisions of the Personal Information Protection Law and JIS standard (JIS Q 15001) to notify you of the purpose of use of personal information, disclose, correct, add or delete the contents of, or suspend the use of, such information. In accordance with the Personal Information Protection Law and JIS standard (JIS Q 15001), we will appropriately respond to requests for notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, deletion and suspension of provision to third parties, or disclosure of records provided to third parties (hereinafter referred to as "disclosure, etc.") in accordance with the provisions of the law. The Company will appropriately respond to such requests in accordance with the provisions of the Act.

Purposes of Use of Retained

Personal Data The purposes of use of the personal information we obtain are as follows
(1) Customer information
  • To provide various support services to users of our products.
  • Used to verify the information registered by the customer.
  • (2) Your information is used to contact you with information and surveys regarding our products, services, events, seminars, and sales.
  • To send out e-mail and mailing lists.
  • Used for shipping goods purchased from the Company.
  • (1) To use the results of the aggregation and analysis of the browsing history of the Company's Web pages to provide information on the Company's products, services, events, seminars, campaigns, surveys, etc., to respond to inquiries, to improve and newly develop such information, and to provide information on the products of business partners.
(2) Information on job applicants
  • Used for the purpose of hiring and recruitment.
(3) Employee information
  • Used for company operations, including personnel and labor management, social insurance, and other procedures.
However, if any of the personal information listed below applies to you, we may not be able to disclose all or part of it. In such cases, an explanation will be provided to that effect and the reason.
  • When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party
  • If there is a risk of causing significant hindrance to the proper execution of the business of the relevant business operator
  • If it is in violation of laws and regulations

2. name and address of the Company and name of its representative

Corporate Name: Kodensha Corporation
Address: J-Pro Hanzomon Bldg. 3F, 2-13 Hayacho, Chiyoda-ku, Tokyo
Representative: Yoko Iwashiro, Representative Director

3. title, affiliation, and contact information of the personal information protection manager of the Company 4.

Personal Information Protection Officer, Administration Department, Osaka Branch Office, KO DENSHA CORPORATION
Address: 3-7-1 Showa-machi, Abeno-ku, Osaka 545-0011

Contact information for requests for Disclosure, etc.

For requests for disclosure, etc., please send the required documents and fee to the following address.
KO DENSHA CORPORATION, Osaka Branch, Administration Department, Personal Information Protection Section
Address: 3-7-1 Showa-machi, Abeno-ku, Osaka 545-0011

Documents to be submitted upon request for disclosure, etc. 6.

Name of document/requester Download The person in question Legal representative Any representative
Personal Information Disclosure Request Form Fat Fat Fat
Documents proving the identity of the applicant -A Fat -A -A
Documents proving the identity of the representative -A Fat Fat
Power of Attorney with the person's seal -A -A -A Fat
Document certifying that the representative is a legal representative -A -A Fat -A

Please send a copy of one of the following documents to prove that you are the person in question or a representative of the person in question.

  • Driver's license (if there is any indication of your legal domicile, please hide that part)
  • Health insurance card
  • Passport (passport)
  • National Pension Book
  • Basic Resident Registration Card with photograph
  • Employee's pension book
  • Alien registration card
  • Other certificates with photo issued by public organizations

The following fee is required for "Disclosure" or "Notification of purpose of use" requests.
Please enclose postage stamps or a postal fixed-amount money order for the fee .

(6) Contact for comments, complaints, etc. regarding the handling of personal information

Personal Information Protection Section, Administration Department, Osaka Branch Office, Kodensha Corporation
Address: 3-7-1 Showa-machi, Abeno-ku, Osaka 545-0011, Japan
Telephone: 06-6628-8880 FAX: 06-6628-2351
E-mail: kds-privacy.p@kodensha.jp

Contact for complaints and consultations regarding the handling of personal information by the Japan Institute for Promotion of Digital Economy and Community

Japan Information Processing Development Corporation Authorized Personal Information Protection Organization Office
Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
Telephone: 03-5860-7565 / 0120-700-779