Osaka Station City is one of the largest commercial facilities in western Japan, consisting of the North Gate Building, which houses fashion buildings, movie theaters, offices, etc., on the north side centered on JR Osaka Station, and the South Gate Building, which houses department stores and hotels, on the south side.

At Osaka Station City, a service center for foreign visitors to Japan has been set up in the north-south connecting passageway on the third floor of JR Osaka Station, where digital signage provides convenient information on events, cafes, stores, and facility guides using QR codes. Information translated into English, Chinese, and Korean is transmitted in real time.