Support Information/Q&A Number: all0015 Caution when upgrading OS from Windows Vista to Windows 7

Soft Ware Support Page

Support Information and Q&A
Update: 11/01/13

Number: all0015 Note when upgrading the OS from Windows Vista to Windows 7

Subject
ChineseWriter9, j-Beijing V6 (attached ChineseWriterLT), j-Beijing Personal (attached ChineseWriterLT), KoreanWriter7, j-Seoul V8 (attached KoreanWriterLT), j-Seoul Personal (attached KoreanWriterLT)
KODENSHA IME

Environment Windows7 (32bit/64bit)

Technical Information

After upgrading the OS, the IME bar of
ChineseWriter or KoreanWriter may not appear.

If the Kohden IME is not present in the "Installed Services" in the Text Services and Input Languages dialog,
the IME portion of the registry was erased when the OS was upgraded.
Since the Takadensha IME has disappeared from your PC,
it is impossible to restore the IME settings by any means.
Please uninstall and reinstall your software.

(How to check)
1. Select [Control Panel] - [Clock, Language, and Region], and in the properties of [Regional and Language Options], click the [Keyboard and Language] tab and click the [Change Keyboard] button.
2. The "Text Service and Input Languages" dialog will appear.
3. Check if the Kohden input system is present in "Installed Services".

Subject	ChineseWriter9, j-Beijing V6 (attached ChineseWriterLT), j-Beijing Personal (attached ChineseWriterLT), KoreanWriter7, j-Seoul V8 (attached KoreanWriterLT), j-Seoul Personal (attached KoreanWriterLT) KODENSHA IME
Environment	Windows7 (32bit/64bit)
Technical Information	After upgrading the OS, the IME bar of ChineseWriter or KoreanWriter may not appear. If the Kohden IME is not present in the "Installed Services" in the Text Services and Input Languages dialog, the IME portion of the registry was erased when the OS was upgraded. Since the Takadensha IME has disappeared from your PC, it is impossible to restore the IME settings by any means. Please uninstall and reinstall your software. (How to check) 1. Select [Control Panel] - [Clock, Language, and Region], and in the properties of [Regional and Language Options], click the [Keyboard and Language] tab and click the [Change Keyboard] button. 2. The "Text Service and Input Languages" dialog will appear. 3. Check if the Kohden input system is present in "Installed Services".