| Phenomenon 1 |
Problems during installation > During installation, the message "Wrong registration No." or "product key" number is displayed and installation cannot continue. |
Solution to Phenomenon 1 |
The "Registration No." and "Product Key" to be entered during installation are upper case one-byte alphabets and one-byte numbers. Depending on the input system you are using, some IMEs (input systems) may convert the characters into double-byte or lowercase for learning or conversion functions. If an error occurs and you cannot continue with the installation, turn off the IME or switch the conversion mode to direct If you are unable to continue with the installation due to an error in your input, please turn off the IME or switch the conversion mode to direct input and enter the key.
Also, do not use the letters "O" and "I" in the "product key". In the product key, use the number zero for the "O" letter. For those that look like "I", enter the number "Ichi". |
| Software name |
KoreanWriterV6, Korean Fan Club, ChineseWriter8, Translation No.1 Chinese, j-Seoul Personal, j-Beijing Personal, j-Beijing V6, ChineseWriter9 |
Manual
Location |
- KoreanWrterV6 > Please refer to manual P9 (Step 5).
- Hallyu Fan Club > Sorry. The notes are not yet published in the manual.
- ChineseWriter8 > Please refer to manual P10 (step 4).
- Translation No.1 Chinese > Please refer to Handbook P3 (Step 3).
- j・Seoul Personal > Please refer to Handbook P3 (Step 3). Also, during the installation process, a note for inputting the "Product Key" will be displayed directly below the input field.
- Please refer to P3 (Step 3) of the j・Beijing Personal > Handbook. Also, during installation, a reminder will be displayed directly below the "Product Key" entry field.
- Please refer to the "j・Beijing V6" manual, p. 8 (step 3). Also, during installation, a reminder will be displayed directly below the "Product Key" entry field.
- Please refer to ChineseWriter9>Manual p.11 (Step 3). Also, during installation, a warning message will appear directly below the "Product Key" entry field.
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| Phenomenon 2 |
Post-installation problem: In Windows NT/2000/XP environments, when logging in as a user other than the one who installed the software, the Korean or Chinese IME is not visible. |
Solution to Phenomenon 2 |
Users in Windows NT/2000/XP environments can log in with multiple user settings when logging in after booting the OS. If you have installed a software program that has Kohden's Korean or Chinese IME, and you log in to Windows as a different user from the one who installed the software, you will need to add our Korean or Chinese IME (input system) for the first time in the Input System Management dialog in the Control Panel. You will need to add and configure an IME in the Input System Management dialog in the Control Panel.-
- In the case of Windows XP (without language bar system), click [Start] - [Control Panel] - [Regional and Language Options] - [Languages] tab menu - [Advanced] button and click the "Add" button under "Installed Services" in the "Text Services and Input Languages Dialog" to set the required IME for each language.
- Windows 2000 (language bar system installed) [Start]-[Settings]-[Control Panel]-[Keyboard]-[Input Locale] tab (or [Language] tab ) - [Change] button, display the "Text Services" dialog box, click the "Add" button under "Installed Services" and set the required IME for each language.
- Windows 2000 (without language bar system) [Start] - [Settings] - [Control Panel] - [Keyboard] - [Input Locale] tab, click the [Add] button Click on the "Add Input Locale" dialog to set the required IME for each language.
Windows NT (no language bar system) [Start] - [Settings] - [Control Panel] - [Keyboard] - [Languages] tab, click [Add In the "Add Language" dialog, set the required IME for each language.
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| Software name |
KoreanWrter Series, Korean Fan Club, j・Seoul Series, ChineseWriter Series, Translation No.1 Chinese, j・Beijing Series |
Manual
Location |
- Please refer to "When logging in to Windows XP/2000 with a different user name from the one used during installation" on page 16 of the KoreanWriterV6 manual.
- ChineseWriter8＞Please refer to manual P20 "When logging into Windows XP/2000/NT with a user name different from that of the installation".
- j・Beijing V6 > Please refer to Manual P11 "When logging in to Windows 2000/XP with a different user name from that used during installation".
- j・SeoulV7＞Refer to manual P9 "For users who log in to Windows with a user name different from that of the installation".
- Translation No.1 Chinese>Please refer to PDF manual "User's Manual" P12 "For logging in to Windows XP/2000/NT with a user name different from the one used during installation". ([Start]-[All Programs]-[Translation No.1 Chinese]-[User's Manual])
- Hallyu Fan Club > PDF Manual "User's Manual" P11 "When logging in to Windows XP/2000 with a different user name from the one used during installation". ([Start]-[All Programs]-[Hallyu Fan Club]-[User's Manual])
- j・Beijing Personal > PDF Manual "User's Manual" P13 "When logging into Windows XP/2000/NT with a user name different from that of the installation". ([Start]-[All Programs]-[j・Beijing Personal]-[User's Manual])
- Refer to "j・Seoul Personal > PDF Manual "User's Manual", P11 "When logging into Windows XP/2000/NT with a different user name from the one used during installation". ([Start]-[All Programs]-[j・Seoul Personal]-[User's Manual])
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| Phenomenon 3 |
<Problems when sending e-mail> When sending Korean or Chinese e-mail, the characters are garbled and delivered to the recipient. |
Solution to Phenomenon 3 |
If you are using Outlook Express or Outlook series, you will need to set the encoding for each e-mail you send. Japanese Windows e-mail (Outlook Express or Outlook series) is set to be sent in Japanese. (The default character encoding setting is for Japanese.) For Chinese and Korean e-mails, you need to set the code of the characters to be sent in Chinese or Korean from Japanese each time.
- To send Simplified Chinese in GB code, set "Simplified Chinese (GB18030)" or "Simplified Chinese (GB2312)" in [Format]-[Encoding] and send Chinese e-mail.
- To send Traditional Chinese with BIG5 code, set [Format]-[Encoding] to "Traditional Chinese (Big5)" to send Chinese mail.
- To send Korean with KS code, go to [Format]-[Encoding] and set it to "Korean" to send Korean mail.
- To send mixed content of Japanese characters and Chinese characters (simplified/traditional), go to [Format]-[Encoding] and set to "Unicode(UTF-8)" to send mixed Japanese and Chinese mail.
- If you want to send mixed content of Japanese characters and Korean characters (Hangul), set [Format]-[Encoding] to "Unicode(UTF-8)" to send mixed Japanese and Korean messages.
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| Software name |
KoreanWrter Series, Korean Fan Club, j・Seoul Series, ChineseWriter Series, Translation No.1 Chinese, j・Beijing Series |
Manual
Location |
- KoreanWrterV6 > Please refer to the manual from p.53.
- ChineseWriter8>Refer to the manual from P70.
- j・Beijing V6 > Refer to the PDF manual "j・Beijing Appendix" from P3. ([Start]-[All Programs]-[j・Beijing V6]-[j・Beijing Appendix])
- j・SeoulV7 > Refer to the PDF manual "j・Seoul Appendix" from P3. ([Start]-[All Programs]-[j-Seoul V7]-[j-Seoul Appendix])
- Translation No. 1 Chinese > Sorry. The manual is not yet published.
- Please refer to the Hallyu Fan Club > PDF Manual "User's Manual" from p. 40. ([Start]-[All Programs]-[Hallyu Fan Club]-[User's Manual])
- j・Beijing Personal>There is no direct description, but there is a description of encoding as a point in the explanation of the function of transferring from the bilingual editor to e-mail. (Click [Start]-[All Programs]-[j・Beijing Personal]-[User's Manual])
- Refer to j・Seoul Personal > PDF Manual "User's Manual" from p. 40. ([Start]-[All Programs]-[j・Seoul Personal]-[User's Manual])
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