Act on Specified Commercial Transactions

Store Information

Store Name	（Kodensha Corporation Preferential Sales
Seller	Kodensha Corporation
Sales Manager	Yoko Iwaki
Our office is located at	3-7-1 Showa-machi, Abeno-ku, Osaka-shi, Osaka 545-0011
Phone number	06-6628-2195
FAX number	06-6628-2351
E-mail address	support@kodensha.jp
Home Page	https://www.kodensha.jp/sstec/
Products	Personal computer software (Kodensha-developed software, Chinese/Korean Windows software, Chinese/Korean system software), personal computers and other hardware
Licenses and Qualifications	Not required
Sales quantity	We will contact you by e-mail, TEL, or fax depending on your inquiry.
Fees other than product price	Please note that 1. cash on delivery fee and 2. bank transfer fee are to be paid by the customer. ------------------------------------------------------------------------------------------ (1) Cash on delivery fee ○ Packaged products (software, hardware, mailable ・For purchases of less than 10,000 yen (including tax) ・・・・・・・・・・・330 yen ・For purchases of 10,000 yen or more to less than 30,000 yen (including tax) - 440 yen ・For purchases of 30,000 yen or more to less than 100,000 yen (including tax) - 660 yen 660 yen ○Downloaded products ・Cash on delivery (COD) is not available. Please understand that we do not accept cash on delivery. ------------------------------------------------------------------------------------------ (2) Bank transfer fees ○Depends on the financial institution you use. ------------------------------------------------------------------------------------------
Expiration date of application	Until the next version is released
Time of delivery	We will ship within 3 business days after confirming payment.

Returns and Defective Products

Return period and conditions	We do not accept returns at the convenience of the customer, even if the package is unopened. Please contact us by phone (06-6628-2195) within 5 days of receipt of the product in case of any defective items. In principle, we do not accept returns or exchanges unless the product is damaged or soiled during shipping, delivered in error, or otherwise approved by us.
Return shipping charges	We will not accept returns or exchanges unless the product is damaged or soiled during shipping, delivered in error, or otherwise approved by the store. However, we will bear the cost of any damage or stain during shipping, exchange of defective items, or exchange of incorrectly shipped items.
Defective products	If you find any defective items, please contact us by phone at 06-6628-2195.

Payment Methods

Method of payment	Bank transfer, cash on delivery, credit card payment (DINERS, JCB, AMEX, VISA, MASTER)
Time of payment	Bank transfer: within 7 days of purchase, COD: upon receipt of merchandise, credit card: at time of purchase